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AI Policy and Disclaimer

YachtMind.ai
(A Brand of Metamaxis Analytics SL)

Introduction
At YachtMind.ai, we are committed to providing an advanced and efficient AI-powered solution to streamline guest and crew preferences, menu creation, and provisioning for the unique environment of superyachts. However, given the nature of large language models and the sensitive environment in which our services are used, we believe it is important to clarify our policies regarding the use of AI, data handling, and the responsibilities of both parties.

AI Limitations and Human Supervision
YachtMind.ai leverages advanced AI technologies, including large language models, to assist chefs and crew in their daily operations. While our AI strives for accuracy and efficiency, it is important to note that large language models may sometimes make mistakes, misinterpret data, or generate inaccurate information. Therefore, human supervision is always required when using the outputs generated by our systems.
We recommend that chefs and crew carefully review all generated menus, provisioning lists, and any other outputs to ensure they meet the specific needs of guests and the operational requirements of the yacht.

Data Handling and Privacy
To provide high-quality and tailored services, YachtMind.ai sends certain types of data (such as guest and crew preferences, menus, and provisioning lists) to trusted third-party services for processing. However, we take every possible measure to protect your data and ensure that sensitive personal information such as names, email addresses, and other identifiers are not sent to external processors.
We use a combination of anonymization techniques and advanced encryption protocols to minimize the risk of unauthorized access to sensitive data. Despite these measures, it is important to understand that no system is completely immune to security risks.

Key considerations for data protection:

  • Avoid sharing identifiable personal data (e.g., names, email addresses, passport numbers) within preference sheets or any other documents you upload.

  • Use avatars instead of real guest images when personalizing guest profiles.

  • When uploading guest preference sheets or other documents containing sensitive information, we recommend copying and pasting only the relevant text to avoid submitting entire documents that may contain private data.
     

Nickname and Initial Code Best Practices
Given the sensitive nature of superyacht guests' privacy and the potential security risks associated with data breaches, we encourage all users to:

  • Use nicknames or codes for guests and crew, instead of actual names. If possible, use a combination of initials that do not correspond directly to a guest’s first or last name.

  • Avoid using the actual yacht name, especially if you are a freelance chef working across multiple yachts. Instead, create a code or a nickname for the vessel, recognized only by the crew.

By following these recommendations, you can further reduce the likelihood of sensitive data being exposed in the event of an external breach.

Sensitive Information and Guest Security
While YachtMind.ai uses best-in-class security measures to safeguard your data, the best way to ensure full security is not to divulge sensitive information in the first place. For high-profile or highly sensitive guests, you may want to consider:

  • Limiting the level of detail in preference sheets.

  • Not providing personally identifiable information (e.g., real names, photos).

  • Discussing sensitive guest information offline where necessary.

Remember that even anonymized data can sometimes be re-identified under specific circumstances, so exercise caution when sharing any information.

Data Sharing with Third Parties
For the purpose of service delivery, some non-personal information, such as preferences, menus, or provisioning lists, may be shared with third-party services that assist in processing data and optimizing the service. Rest assured, no identifiable personal data such as names, email addresses, or specific vessel information will be shared with these services.
We also adhere to strict data privacy regulations and comply with the General Data Protection Regulation (GDPR) to ensure your data is handled responsibly and legally.

Disclaimer
YachtMind.ai is designed to be a tool to assist in managing your yacht’s operations efficiently, but it is ultimately your responsibility to verify the accuracy of the outputs generated by our systems and to ensure that no sensitive or personal information is unnecessarily exposed.

By using our system, you acknowledge the following:

  • You agree to be fully responsible for the information you provide, including guest preferences, menus, and other operational data.

  • Metamaxis Analytics SL, its brand YachtMind.ai, and any affiliated third-party processors are not liable for any damages, losses, or security breaches that may arise as a result of using the system or failing to follow the security best practices outlined in this policy.

  • You accept that YachtMind.ai may occasionally produce errors or inaccuracies, and it is your responsibility to verify and correct any outputs before they are put into use.

  • Metamaxis Analytics SL is not responsible for any operational failures, financial losses, or other consequences that may arise from inaccuracies in AI-generated content or security risks associated with data sharing.
     

Updates to This Policy
We may update this policy from time to time to reflect changes in our technology, data handling processes, or applicable laws. We encourage users to regularly review this document to stay informed about how their data is being used and protected.
By using our service, you confirm that you have read, understood, and agree to this AI Policy and Disclaimer.

Contact Information
For any questions regarding our AI Policy or to request data deletion, please contact us at:
Email: info@yachtmind.ai

You can also review our Data Protection and Privacy Policy

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